How an Orlando water damage call is handled
Orlando Water Damage Restoration is a call line for Orlando and the towns of Orange, Seminole and Osceola counties. The work is done by an independent licensed company, and the licenses and the insurance sit with that company.
- Phones answered 24/7
- Storm flooding, slab leaks, A/C condensate
- Price confirmed on site before any work
- Drying tracked to dry-standard readings
Get a fast quote
Fastest: call (833) 490-5225. Or send this and we call you back.
How Orlando Water Damage Restoration works
Orlando Water Damage Restoration is built to get a caller in Orlando to a technician who understands slab homes, summer storms and the lakes and creeks that fill when the rain comes down.
Most calls come from a few places: a water heater that let go overnight, a ceiling stain after a storm, a floor that feels wrong in July. The line takes those calls at any hour and passes on what the caller has already seen.
The firm that dries your house is the one Florida regulates
Your call to Orlando Water Damage Restoration goes out to the nearest independent water-damage restoration company that can reach your address. That company sends the crew, owns the drying plan and signs off on the work; Orlando Water Damage Restoration performs none of it. So the obligation to hold whatever licences, permits and registrations the job calls for in Florida sits with that firm, along with its own insurance and its answerability to the agency that issued the paperwork.
Florida draws the line in an awkward place, and it is worth knowing before you sign anything. Extraction and drying are generally treated differently from permanent repairs, so ask the firm plainly which licence covers the drywall and the rebuild once the air movers come out. Mold work is licensed to individuals rather than to businesses under Chapter 468, Part XVI, Florida Statutes, so ask which named assessor or remediator on the truck holds that licence. Permits, where the job needs one, come from the City of Orlando or the Orange County building office, and the firm pulls them.
Ask for the licence number whenever you like: on the phone at (833) 490-5225, or when the restoration firm rings you back to arrange the visit. We keep it off these pages for the firm's privacy: the licence is its own private business detail, not ours to publish. Once you have it, check it yourself at myfloridalicense.com, the Department of Business and Professional Regulation's own register, rather than taking our word for anything.
Call and ask for the licence before work starts (833) 490-5225
What we hold ourselves to
Plain answers
We say what a phone call can and cannot tell a technician, and we do not guess at a scope or a price.
Local detail
Advice follows Orlando's slab housing, its wet season and the storm record of the area, and it marks where the detail is general.
Price first
The scope and the price are explained and approved on site before drying equipment is placed.
Clear hand-offs
If a job belongs to a plumber, a roofer or a licensed contractor rebuilding the drywall, we say so at the start.
Our promises on every visit
- Phones answered 24/7
- Scope and price approved before drying equipment is placed
- License details given on request, for you to check with the state
Where we work in Orange County
Need help today?
Call any hour and explain what is going on. You get a clear price before any work starts.
Frequently asked questions
Who does the water damage work?
An independent licensed local company does the work. The block below sets out what it must hold and who licenses it.
Can I check a license myself?
Yes. Ask for the license details on the phone or when the technician calls, and check a contractor or mold license on the state's licensing site.